Returns, Exchanges and Refunds

Returns
Happy customers make me happy too.  Please choose carefully. We do not give refunds or exchanges if you simply change your mind or make a wrong decision. Please read the description carefully and view all the applicable photos. Please bear in mind the colours in the photos may vary depending on the type of screen on which they are being viewed.  All questions and queries are welcomed. You can choose between a refund or exchange when goods are faulty.

As a general rule, refunds or exchanges are only applicable if the goods are returned to The Jewellery Tree in the original condition and packaging intact within 21 days of purchase. If you have any problems or queries, small or large, please contact me at lyn@thejewellerytree.com.au